1440 Carrollton Pkwy, #16105, Carrollton, TX
75010 ●
● (972)
804-9797
VP of Operations / Program Director
Executive-level leader with over 20 years’ experience driving innovative
improvements and delivering
results.
Adept at translating corporate strategy into action, motivating
high-performance teams, developing
creative solutions to complex problems, and communicating at all organizational levels.
Core Competencies
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Professional Experience
Corganics, LP
DEC 2012 – Present
VP of Operations
Enhancing business policies, procedures, processes, tools, messaging, and marketing strategies for a dynamic company that provides world-class products for medical professionals and consumers.
Improving
the efficiency and effectiveness of business policies, procedures, processes
& tools.
Fine-tuning
go-to-market and customer retention strategies while enhanced marketing
communications, pricing, and promotions.
CoolHotNot.com (Mar
2009 – Nov 2012)
Director of Operations
Provided operational leadership for an Internet start-up that aids consumers
in making intelligent consumer electronics choices.
International Business Machines (IBM)
Global Program Manager, IBM Smart Market (Jun 2008 – Feb 2009)
Led the development of website content and user experience strategy for
an innovative, first-of-a-kind IBM web-based marketplace targeting small and medium businesses.
GLOBAL PROGRAM
Manager, Business Partner Process Transformation (Apr 2006 – May 2008)
Hired, managed, coached, and mentored team of business design consultants
driving $50M+ portfolio of global IT projects. Enhanced partner
registration, sales reporting, and PartnerWorld website.
Project Executive, Technical Support Transformation (Jun 2005 – Apr 2006)
Developed launched and led global 1000+ member organization and 30-member
steering committee that engaged support professionals
Program Director, IBM Academy of Technology (Nov 2002 – May 2005)
Managed $1.5M budget and 300+ member organization of senior technical
leaders. Oversaw $3.2M Corporate Recognition Event.
Manager, Global Web Architecture & Process Transformation (Mar 1998 – Oct
2002)
Hired, managed, coached, and mentored team of IT architects. Developed
corporate strategies, policies and standards for web hosting infrastructure
across seven IBM Service Delivery Centers.
BA, Business Management & Information Systems—University of South Florida
(4.0 GPA)
Emergency Room Shift Leader—U.S. Air Force (Honorable Discharge)
Additional information and endorsements available at
http://allenstalvey.comManaging
customer relations, inventory tracking and forecasting, product manufacturing cycles, web site design and development, and vendor engagements.
Aided in development of
the corporate business plan, marketing plan, release
plan, vendor engagement strategy, launch strategy,
and revenue generation
model.Led development effort that resulted in a successful launch at the 2011 Consumer Electronics Show (CES)
and demonstrated CoolHotNot’s unique value proposition at CES 2012.
In a fast-paced environment led development of quality content for websites
in the U.S. and India while developing and
maintaining solid relationships
with multiple external agencies (e.g. Ogilvy).Developed and implemented an automated management system that streamlined
and enhanced day-to-day management
of $20M corporate initiative.
Deployed phased, multi-year reengineering project that provided seamless
business partner opportunity management,
fulfillment tracking, sales
reporting, and incentive payments.Streamlined and automated incentives payment processes across multiple
geographies, reducing payment cycle times by
over 30% and supporting partner
payouts of over $100M.Led departmental reorganization effort—eliminating overlap, balancing
workloads, enhancing productivity, and improving
employee morale.
in transforming IBM’s
customer support processes and tools.Launched and led eight committees and quarterly executive update calls that
involved support team members in the global
transformation of technical
support.Expanded executive-appointed steering committee to include early-tenure
technical support professionals—providing executive
team with invaluable
insights into field-related issues.Designed innovative processes and tools that enhanced the quality of
technical support.
Served as editor of all
Academy reports presented to senior executives.Reengineered the
Academy of
Technology’s technical agenda management system to support 100% growth
in annual studies.
Received IBM Corporate Award for Process Reengineering.Co-led executive Productivity Metrics Task Force that identified key metrics
for measuring and fostering development productivity
in IBM’s hardware,
software, and research divisions.
Designed and led innovative Corporate Rotational Assignment Program that
allowed early tenure employees to develop and grow
leadership skills in a
corporate headquarters setting.Designed Standards Management Process and chaired Web Hosting Standards
Review Board.
Reengineered IBM's Web hosting architecture, infrastructure, and
standards—resulting in a 50% reduction in the cost and time
required to
deploy Web-based applications.Received IBM Division Manager’s “Leadership Excellence” award.
Education & Military Experience