Allen Stalvey
Carrollton, TX
972-804-9797
allenstalvey@gmail.com
Executive-Level Program Director/Strategy and Innovation Leader
Business | Operations | Technology
Proven leader / producer with a 20+ year career at IBM and experience in business process transformation, product management, software development, and product sales / support. Skilled in developing and maintaining a high-performance organization and delighted customers. Expert in developing key partnerships and promoting constructive changes that enhance efficiency and effectiveness.
Core Competencies
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Business Unit Leadership
Recent
Career Highlights
- 2009
| Joined CoolHotNot as Director of Marketing, consulting on Business Plan,
Marketing Strategy, Web site design, and Beta launch strategy while focusing on
controlled traffic growth and monetization
- 2008
| Managed relationships with multiple agencies, leading to the on-time
deployment of IBM’s first online marketplace (the IBM Smart Market) targeted at
small and medium businesses
- 2007
| Led a global team responsible for numerous transformation projects, including simplified
business partner registration, streamlined partner payments, and the redesign
of the IBM PartnerWorld website
- 2006
| Managed a large, $50M+ portfolio of business partner process transformation
projects, including sales reporting, opportunity management, special bids,
incentives, and partner relationship management
- 2005
| Envisioned, launched and led a 1000+ member IBM organization of technical support
professionals which led numerous projects that aided in driving a global
customer support transformation initiative
- 2004
| Managed a $1.5M budget and oversaw over 40 executive-level studies and
internal conferences which provided IBM executives with key insights that
enhanced IBM policies, procedures, and technologies
IBM Career Performance
Held a succession of exceedingly challenging positions requiring
leadership excellence in
strategic and tactical planning, best-of-class
technology solutions, and communications between
globally dispersed management,
staff, vendors, and business partners.
Global Strategy & Planning Manager | General Business Marketing & Communications | 2008 – 2009
Developed
the content and user experience strategy, and managed the online content for a
first-of-a-kind IBM Marketplace (http://ibm.com/smartmarket). Performance highlights include:
- Led the development of IBM Smart
Market content strategy for websites in the
- Designed a highly efficient and
effective management system for logging, tracking, and resolving IBM Smart
Market related issues, defects, and requirements – a system that became the
model for the management of the overall
$20M+ program at the corporate / executive level.
Manager | IBM Business Partner Process
Transformation | 2006 – 2008
Managed
a team responsible for numerous, concurrent, global projects – including
enhancements to business partner registration, sales reporting, incentives, and
the IBM PartnerWorld website. Collaborated with internal consultants and
third-party vendors to design and deliver enhanced and streamlined global
programs. Performance highlights include:
- Streamlined existing incentives
payment processes, reducing payment cycle times by over 30%.
- Aligned disparate sales reporting systems
across key high-growth markets in
- Deployed phased $50M+ multi-year
project providing seamless one-stop shopping for business partner opportunity
management, fulfillment, reporting, and incentive payments.
Project
Executive | IBM Worldwide Technical Support Transformation | 2005 – 2006
Envisioned, launched and led a new
1000+ member organization and 30 member steering committee that empowered support professionals to aid in IBM’s technical
support transformation. Performance
highlights include:
- Developed
the charter and bylaws for a new and vital organization. Established and met
first year goal of growing to over 1000 members from all IBM business units and
geographies.
- Launched
several committees that focused on key aspects of post sales technical support
such as Client Self Assist, Electronic Service Agent, Electronic Service
Request, and Strategic Call Management.
Program
Director |
Managed $1.5M budget and 300+-member
organization comprised of senior technical leaders. Edited all Academy study
and conference reports presented to senior executives, reports that provided
key insights which enhanced IBM policies, procedures, and technologies. Performance highlights include:
- Reengineered
the IBM Academy of Technology’s technical agenda management system, allowing
the Academy to effectively conduct and manage up to 100 studies and conferences
per year.
- Broadened
the Academy’s reach and impact through the creation of an external Academy website
and a unique six-month Rotational Assignment program that became the standard
for IBM Corporate Technology.
Manager |
IBM Global Web Architecture | 1998 – 2002
Established innovative strategies,
policies, and standards used to maintain a robust, scalable, cost-effective,
world-class Web hosting infrastructure across seven IBM Service Delivery
Centers. Managed and mentored CIO IT architects while ensuring the rapid
introduction of leading-edge technologies. Performance highlights include:
- Drove a 40% reduction in the cost and 50% reduction in the time required to deploy IBM internal Web-based applications by reengineering IBM's Web hosting infrastructure and standards, designing an innovative Web Hosting Standards Lifecycle Management Process, and developing and leading IBM's Web Hosting Standards Review Board.
Senior Product Manager – Technical Program
Manager – Lead Strategist | 1993 – 1998
Served in senior management /
leadership roles, successfully delivering five strategic initiatives on time
and within budget with average 12-month durations. Performance highlights include:
- CIO Deployment Leader, Lotus Notes & Domino
-- Led $1.5M
global, corporate-wide deployment of Lotus Notes. Conceived of and developed
“Early Adopter Program,” website, and an online problem reporting and tracking
system which became the model for all future deployments.
- CIO Lead Strategist & Architect, Client
Computing – Pioneered
the development of IBM’s first standard, internal desktop and laptop client
platform.
- Senior Product Manager, Lotus SmartSuite – Led the development and launch of a
suite of desktop productivity applications which exceeded customer
expectations. Defined product features and oversaw quality assurance, beta
schedule, and final ship criteria. Managed marketing strategy, coordinated
worldwide product launch, and presented at major trade shows (Comdex, Cebit, PC
Expo, Lotusphere).
- Technical Program Manager, Lotus SmartSuite – Served as key technical evangelist,
presenting at executive customer briefings, major trade shows, technical
conferences, and on CNBC national broadcast.
- Program Manager, Workgroup Computing – Hired to promote the value of
collaborative / workgroup computing, worldwide. Obtained C-level executive
commitment to develop and deploy Lotus Notes-based solutions, spearheading
IBM’s entry into the era of collaborative computing.
Advisory
Systems Engineer | Sales and Distribution | 1984 - 1993
Managed ongoing relationships with
and coordinated IBM resources and support for selected large accounts. Excelled
in the development of winning marketing programs and customer proposals.
Education
& Military Experience
BA Business Management & Information Systems |
Emergency Room Shift Leader | U.S. Air Force | Honorable Discharge
REFERENCES AVAILABLE AT http://allenstalvey.com/references.html